Robert Half International Customer Service Representative in West Des Moines, Iowa


Opportunities for a Customer Service Representative!

OfficeTeam has an opening for an articulate, highly-skilled Customer Service Representative in the growing Mortgage Companies industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This Customer Service Representative job is long term temporary-to-fulltime, and located in West Des Moines, Iowa.

Responsibilities * Offer friendly, accurate customer service in a timely fashion * Manage the fielding and sending of important written business correspondence * You will likely support business development and client referral goals by actively cross-selling and referring customers * Manage and place incoming telephone calls


  • Demonstrated ability to interact effectively with internal and external partners and clients/customers
  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
  • Customer service experience
  • Supportive, positive attitude with a detail oriented demeanor applied to all tasks
  • Strong problem solving and analytical skills
  • 2+ years' experience with performing in a goal-driven customer-focused environment preferred
  • Excellent communication and organizational skills
  • Strong Microsoft Office skills
  • Proven computer skills
  • Strong customer service and office administrative skills
  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

APPLY - Please send you resume to [email protected]

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Salary: $13.25 to $16.50 per hour

Location: West Des Moines, IA

Date Posted: December 7, 2018

Employment Type: Temporary

Job Reference: 01502-9501656757

Staffing Area: Office & Administrative