Robert Half International Customer Service Representative in Springfield, Massachusetts
We're Seeking a Customer Service Representative!
OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? The ideal candidate will be able to work in a dynamic and fast-paced working environment, possess strong communication skills, both written and verbal, and proficient in Microsoft Office Word, Excel and Outlook.
Manage incoming telephone calls
Field and send out send written business correspondence
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
For immediate consideration, contact OfficeTeam today! Please email your most current resume to [email protected] or contact our Springfield office directly at (413)732-8464.
Excellent customer service and office administrative skills
Sound written and verbal communication skills
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Enthusiastic attitude and an engaging businesslike approach
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Ability to simplify complex problems and build solutions
Demonstrated experience performing extensive research to resolve complex customer inquiries
Microsoft Word experience
Knowledge of Microsoft Excel
MS Outlook experience
Customer service experience desired
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $13.30 - 15.40/hr
Location: Springfield, MA
Date Posted: January 10, 2019
Employment Type: Temporary
Job Reference: 02150-0010748133
Staffing Area: Office & Administrative