Robert Half International Customer Service Representative in Santa Monica, California

A start-up in Santa Monica is looking for a Customer Service Representative to join the team that will also take some administrative duties. This is a position where you will manage inbound calls and emails from customers regarding product questions. Excellent customer service is required. Additional office assistance may be needed with duties including organizing supplies, packaging shipments and assisting with other office initiatives. The candidate will also be assisting with helping to plan an events and special projects as needed. The preferred candidate will have experience in a customer service, call center or administrative role with exposure to Microsoft Excel. This is a casual office environment that requires an outgoing personality and a love for dogs (there are two in the office). This position will pay $15/hour and is slated to last through January. If you are qualified and interested, please send your resume to emily.corken@officeteam.com.

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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Req ID: 00320-0010667261

Functional Role: Customer Service

Country: USA

State: CA

City: Santa Monica

Postal Code: 90405

Compensation: $14.25 to $16.50 per hour

Requirements: - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Excellent customer service and office administrative skills - Demonstrated ability to interact effectively with internal and external partners and clients/customers - 1+ years of past relevant experience - Proven experience going the extra mile to solve complex customer inquiries via extensive research - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Microsoft Office experience desired - Excellent verbal, written, and social communication skills - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Enthusiastic attitude and an engaging businesslike approach If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!