Robert Half International Customer Service Representative in SANTA CLARA, California

Opportunities for a Customer Service Representative! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative opportunity is located in Santa Clara, California, and is a long term temporary engagement. What you get to do every single day - Manage and place incoming telephone calls - Deliver outstanding, friendly customer service in a timely fashion - May support business development and client referral goals by actively cross-selling and referring customers - Manage the fielding and sending of important written business correspondence

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 00160-0010551752

Functional Role: Customer Service

Country: USA

State: CA


Postal Code: 95054-1249

Compensation: $17.10 to $19.80 per hour

Requirements: - Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications - Ability to effectively interact, verbally and in writing - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Experience performing extensive research to resolve complex customer inquiries - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Comprehensive knowledge of data entry - Email experience required - Customer service and office administrative skills - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Proven computer skills - Supportive, positive attitude with a professional demeanour applied to all tasks If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!