Robert Half International Facilities Coordinator in Redmond, Washington
Part of the Furniture Team, operates 24/7 nationwide with MSFT locations -Intake Work order -Assess and prioritize -Assign and dispatch WO out -Data Entry of work orders -tracking metrics ? Answering calls from Global Service Center, low volume, but must be able to at times handle and answer multiple lines ringing at the same time. ? Dispatching: Communication to techs and/or others to dispatch/assign work orders ? Assess tech trade required for service types (or for furniture determine building furniture standards) ? Use of various reference materials, mostly in Excel ? Technology: Learn a new computer tool (switching over end of July)/use of cell phone ? Data entry (heavy)-creating new work orders ? Email ? Customer service-both for Microsoft employees and internally ? Manage high volume of work requests in a timely manner
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
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Req ID: 04413-0010698827
Functional Role: Customer Service
Postal Code: 98073
Compensation: $15.20 to $17.60 per hour
Requirements: ? Customer Service skills and experience ? Some office experience preferred ? Retail (Nordstrom/SBUX), Facilities and Construction experience are all good backgrounds ? Microsoft Outlook ? Data Entry ? Must be detail oriented, ability to multi-task and a quick learner, very fast paced environment and 100% on the job training