Robert Half Office Team Customer Service Representative in NEW YORK, New York
Organization Seeks Customer Service Representative! Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Service industry? Then you may be the candidate who OfficeTeam is looking for. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative job is short term temporary, and located in New York, New York. What you get to do every single day - Manage the fielding and sending of important written business correspondence - Manage incoming telephone calls - Deliver outstanding, friendly customer service in a timely fashion - You will likely support business development and client referral goals by actively cross-selling and referring customers
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 02942-0010532726
Functional Role: Customer Service
City: NEW YORK
Postal Code: 10001-1114
Compensation: $12.35 to $14.30 per hour
Requirements: - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Proven computer skills - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Excellent customer service and office administrative skills - Strong communication and interpersonal skills (verbal, written, and listening) - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Strong proficiency in Excel and other Microsoft Program skills required - navigating basic office equipment and protocols experience required - Comprehensive knowledge of none - No stranger to performing extensive research to resolve complex customer inquiries If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!