Robert Half International Help Desk Manager in Moline, Illinois

Service Desk Leader / Manager (Direct Hire) ? Quad Cities ! This is a Permanent Direct Hire Service Desk Leader / Manager position with one of our clients in the Quad Cities up to upper 85K salary range depending on years of experience. Direct Hire means a direct permanent employee with the company / employer. This company is looking to ADD this Service Desk Leader / Manager to their team! For immediate and confidential consideration on this Direct Hire IT opportunity, it is best to call me directly or message me on LinkedIn, Carrie Danger, Division Director / VP, Technology Permanent Placement Division, Iowa Nebraska Region at 515-282-6876, AND e-mail resume confidentially to carrie.danger@rht.com (My Profile is on LinkedIn.) If you don't feel comfortable sending a resume, simply inquire about information to carrie.danger@rht.com, I'm happy to have a brief and confidential conversation with you to provide more information! Service Desk Leader / Manager - This company has a great deal to offer someone that are rare! Opportunity to work without micro-management, an opportunity to be a valued contributor of the team! Join a professional team with extremely positive leadership and a fun group of people to work with in this professional environment! This Service Desk Leader / Manager position (Permanent Position) exists within a team of a growing financial institution! This is a great position and a chance to challenge your skills as a Service Desk Leader / Manager. See the impact of your work working with users directly in the business! Full-time salaried position up to $85,000. If you know of anyone who you would recommend for this opportunity or others, referral bonuses paid upon placement of the referral! Confidentiality maintained! Full time direct hire Service Desk Leader / Manager position up to $85K. If you are interested, confidentially inquire for more details! What You Will Be Doing: Service Desk Leader / Manager position where you will be leading a small team as well as remain hands on technical - supporting desktops, peripherals, break/fix work onsite and remote phone support. This is an opportunity to do new development in a very positive environment where your work will make an immediate difference, tracking metrics, SLA?s, and reporting. ITIL experience is a plus! What You Will Need: * Service Desk / Help Desk Management * Leadership / management experience is a plus! * PC and Desktop support experience * Break / Fix support and imaging * Windows 10 experience * Active Directory * SCCM * Experience with leveraging a ticketing system! * Ability to work in a highly collaborative team environment * Ability to communicate with Senior management and throughout the organization in a professional work environment! * Certifications are a plus! * PERM (DIRECT HIRE POSITION). This is a full-time salaried permanent position up to $85K, plus strong benefits depending on experience level. For immediate and confidential consideration on this Direct Hire position or other permanent IT opportunities in the Des Moines or the Eastern Iowa area, please call Carrie Danger, Division Director at 515-282-6876, or e-mail resume confidentially to carrie.danger@rht.com / LinkedIN. Your resume will not be submitted to any client companies without your direct permission. Our fees are paid by our client employers, never any fees to you.

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Req ID: 01500-0010718742

Functional Role: Help Desk/Tech Support Mgr

Country: USA

State: IL

City: Moline

Postal Code: 61265

Compensation: $70,000.00 to $85,000.00 per year

Requirements: REQUIREMENTS * Service Desk / Help Desk Management * Leadership / management experience is a plus! * PC and Desktop support experience * Break / fix support and imaging * Windows 10 experience * Active Directory * SCCM * Experience with leveraging a ticketing system! * Ability to work in a highly collaborative team environment * Ability to communicate with Senior management and throughout the organization in a professional work environment! * Certifications are a plus! * For immediate Confidential consideration contact Carrie Danger: carrie.danger@rht.com. * No Third Party inquires please or C2C! * (PERM POSITION).