Robert Half Technology Desktop Support Analyst in Miami, Florida
This Desktop Support Technician role with Robert Half Technology requires a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. Located in the Miami, Florida, area, this Desktop Support Analyst role is long term temporary-to-full time in nature. Responsibilities - Arrange hardware repairs with the appropriate vendors - Support, examine, and repair computer systems, hardware, printers, and computer peripherals - Deliver computer desktop support in accordance with established policies and procedures - Settle computer problems, and offer suggestions on appropriate action/solutions - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Meet regularly and effectively with ticket submitters - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 01020-0010449071
Functional Role: Desktop Support
Postal Code: 33266-0920
Compensation: $19.00 to $22.00 per hour
Requirements: - Active Directory experience - Imaging experience - VOIP (voice over IP) experience preferred - VPNs (virtual private networks) experience - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - Desktop support or related experience