Robert Half International Help Desk Support Tier 1-2 in Maitland, Florida


Help Desk | Tech Support | Customer Service | Technical Office

This position is a Help Desk Tier 2, 3-4 month contract-to-hire roll in the Maitland area. The company is a small MSP that needs in-office assistance in supporting the field technician in roles. This position is ideal for anybody that is self-motivated with broad experience in Help Desk and Technical Customer Service.

This role is looking to pay up to $19/hr during the extent of the contract.

The following tools are used: 1. ConnectWise Manage – PSA (used for ticketing, time, dispatching, quoting, invoicing, etc.) 2. ConnectWise Automate – RMM (used for system remediation and remote support.) 3. Microsoft Office Suite – Word, Excel, Outlook, etc. (we partner with Microsoft, Dell, HP, Cisco and other vendors)

The following support is required: 1. Primarily we support Dell, HP, and Cisco hardware. 2. Windows Server and Desktop Operating Systems (Server 2008, 2012, 2016 and Workstation; Windows 7, Windows 8, and Windows 10. 3. Exchange and SQL servers.

Microsoft Office 2010, 2013, 2016, and 2019

If you or anybody that you know could be interested in this role please email your resume directly to Amanda Kelly at [email protected]


  • 2-5 years experience in Help Desk support

  • The ability to be self-motivated

  • Active Directory- add/delete/modify users

  • Customer Service skills

  • Helpdesk Knowledge

Email your resume directly to Amanda Kelly at [email protected]

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Apply for this job now or contact our branch office at 888.490.4429 to learn more about this position.

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Salary: $16 - 19/hr

Location: Maitland, FL

Date Posted: January 10, 2019

Employment Type: Contract

Job Reference: 01030-9501707312

Staffing Area: Technology & IT