Robert Half International Help Desk Support Tier 1-2 in Maitland, Florida

Description

Help Desk | Tech Support | Customer Service | Technical Office

This position is a Help Desk Tier 2, 3-4 month contract-to-hire roll in the Maitland area. The company is a small MSP that needs in-office assistance in supporting the field technician in roles. This position is ideal for anybody that is self-motivated with broad experience in Help Desk and Technical Customer Service.

This role is looking to pay up to $19/hr during the extent of the contract.

The following tools are used: 1. ConnectWise Manage – PSA (used for ticketing, time, dispatching, quoting, invoicing, etc.) 2. ConnectWise Automate – RMM (used for system remediation and remote support.) 3. Microsoft Office Suite – Word, Excel, Outlook, etc. (we partner with Microsoft, Dell, HP, Cisco and other vendors)

The following support is required: 1. Primarily we support Dell, HP, and Cisco hardware. 2. Windows Server and Desktop Operating Systems (Server 2008, 2012, 2016 and Workstation; Windows 7, Windows 8, and Windows 10. 3. Exchange and SQL servers.

Microsoft Office 2010, 2013, 2016, and 2019

If you or anybody that you know could be interested in this role please email your resume directly to Amanda Kelly at [email protected]

Requirements

  • 2-5 years experience in Help Desk support

  • The ability to be self-motivated

  • Active Directory- add/delete/modify users

  • Customer Service skills

  • Helpdesk Knowledge

Email your resume directly to Amanda Kelly at [email protected]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.490.4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Salary: $16 - 19/hr

Location: Maitland, FL

Date Posted: January 10, 2019

Employment Type: Contract

Job Reference: 01030-9501707312

Staffing Area: Technology & IT