Robert Half International Director in Las Vegas, Nevada

Robert Half Technology is looking for a Director of IT Service Delivery for their internal IT service delivery center in Las Vegas. Successful Director of IT Service Delivery candidates will have the following attributes: - ITIL Foundation and Service Now certification or equivalent experience - Strategic and tactical experience building, training and maintaining an enterprise class technical call center - Strong IT infrastructure skills and experience (Servers, Switching, Telecom, DevOps, etc) - Strong presentation skills to senior IT and Finance leadership (IT Directors, CIO's, CFO's) - Experience with call center metrics such as FCR (First Call Resolution) and MTTR (Mean Time To Resolution) Local Las Vegas candidates preferred but out of state candidates will be accepted as well. If you have questions about this Director of IT Service Delivery role, please reach out to: Daniel Cho, 702-866-2869, dan.cho@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 03100-0010615472

Functional Role: IS/IT Director

Country: USA

State: NV

City: Las Vegas

Postal Code: 89169

Compensation: $100,000.00 to $150,000.00 per year

Requirements: Call Center, ITIL - IT Infrastructure Library, Network Architecture