Robert Half Technology Help Desk Analyst in Greenville, South Carolina
We at Robert Half Technology need several Help Desk Analysts, who will be supporting local and field users in a growing company. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization while actively gaining momentum down the technology career path. This Help Desk Analyst role is based in the Greenville, SC area and is a long term temporary-to-full time opportunity. What you get to do every day - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems - Independently investigate and implement solutions to technical issues - Resolve technical help tickets submitted via phone, email and chat - Provide Technical Support to external customers on the company's technology products and systems For immediate consideration please email your resume to firstname.lastname@example.org
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As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
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Req ID: 03230-9501194217
Functional Role: Help Desk/Tech Support II
Postal Code: 29601
Requirements: Must Haves: - 3+ years of prior Help Desk/Technical Support experience or Customer Service - Technical aptitude - Background troubleshooting and supporting business applications - IT support ticketing system experience highly valued - Customer service experience - Within the employment history section of your resume please include all software/hardware used in the job role Preferred Qualifications: - Active CompTIA A+, Network+, or related industry certifications