Robert Half International Customer Service Representative in Grand Rapids, Michigan

Customer Service Representative OfficeTeam has an excellent career opportunity for an accomplished Customer Service Representative with a growing Manufacturing industry. Are you always outgoing and sociable? Do you enjoy building great customer/client relationships? This could be a great position for you. This Customer Service Representative role will be situated in a challenging and dynamic environment located in Grand Rapids, Michigan. We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! Please email your resume to or call 616-774-9500. Major responsibilities - Retrieve and oversee the sending of written business communications - Handle incoming telephone calls - Offer friendly, accurate customer service in a timely fashion - May support business development and client referral goals by actively cross-selling and referring customers

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Req ID: 02220-9501413556

Functional Role: Customer Service

Country: USA

State: MI

City: Grand Rapids

Postal Code: 49504

Compensation: DOE

Requirements: - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Ability to communicate verbally and in writing effectively throughout all levels of the company - Deep understanding of Microsoft Word - Adeptness in numeric data entry - Microsoft Excel experience - Strong customer service and office administrative skills - Positive attitude and an engaging businesslike approach - Ability to recognize, evaluate, and resolve problems effectively