Robert Half International Help Desk 2 in DTLA, California


Robert Half Technology is looking for a Help desk 2 candidate to provide technical support to end-users for Macintosh and Windows computer hardware, software, peripherals, mobile devices and network related problems via phone, deskside, and remotely using ticket management software. For immediate consideration please send Resume to [email protected]


  • Windows Mac support both deskside and via phone

  • 2-5 years of related experience with PC and Macintosh hardware and software support

  • Possesses thorough knowledge of Macintosh operating system and hardware.

  • Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting

  • At least 2 year on Helpdesk, answering phones and remote troubleshooting

  • Knowledge of ITSM tools and techniques
  • Good technical writing skills preferred.
  • Ability to provide excellent customer service
  • Must meet the Physical and Mental requirements

  • Able to lift/move equipment up to 50 lbs. For immediate consideration please send Resume to [email protected]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: DTLA, CA

Date Posted: December 5, 2018

Employment Type: Contract to Full Time

Job Reference: 04815-9501650488

Staffing Area: Technology & IT