Robert Half International Customer Service Representative in Doral, Florida

Description

Opportunities for a Customer Service Representative!

OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative job is short term temporary-to-fulltime, and located in Doral, Florida.

Key responsibilities

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Handle incoming telephone calls

  • Retrieve and oversee the sending of written business communications

  • Deliver outstanding, friendly customer service in a timely fashion

Requirements

  • Expertise in export customer service

  • Customer service experience

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Customer service and office administrative skills

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • 2+ years' experience with performing in a goal-driven customer-focused environment preferred

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Strong communication and social skills

  • Strong proficiency in Excel and other Microsoft Program skills

  • Excellent problem-solving skills

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today to Yinet at [email protected] !

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $8.55 to $9.90 per hour

Location: Doral, FL

Date Posted: December 7, 2018

Employment Type: Temporary-to-full-time

Job Reference: 01020-0010743483

Staffing Area: Office & Administrative