Robert Half Technology Help Desk Analyst II in DEERFIELD BEACH, Florida

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

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Req ID: 01000-0010445521

Functional Role: Help Desk/Tech Support II

Country: USA

State: FL

City: DEERFIELD BEACH

Postal Code: 33441

Compensation: $19.95 to $23.10 per hour

Requirements: Robert Half is looking for an experienced Tier 2 Help Desk Candidate in the Hollywood, FL area - Provide onsite and remote support to end-users - Provides immediate customer assistance for emergency and URGENT fixes - Creates temporary work-around for immediate customer issues where appropriate - Escalates to Tier 3 for any issues unresolved at Tier 2 by packaging, with concise description, actions, and traces required for escalation - 4+ Years Customer Service experience - At least 3 Technical Certifications - Demonstrated knowledge of supporting with a wide array of printers, including but not limited to, label printers Please contact Thomas at (954) 816-3760 or email Thomas.laske@rht.com