Robert Half International PC Technician in Columbia, South Carolina

PC Tech Outstanding opportunity for a motivated Computer Technician in a fast-paced, results-oriented environment. Job Overview: Robert Half Technology is looking for a PC Technician who has the ability to interact with technical and non-technical users to provide IT support ranging from imaging, running cable, troubleshooting printer and level one technical issues and other support as needed directed by the IT Manager. The individual in this position will: ? Field, troubleshoot, and resolve internal customer questions/issues relating to software and hardware effectively and efficiently with a proven ability to document issues accordingly. ? Support a wide range of technical software and hardware ? Meet service level metrics based on average tickets opened/closed per hour, first call resolution percentage, survey response score average, etc. ? Communicate ongoing problems and issue resolutions. ? Be flexible with the work schedule. ? Configure, install, and support all technical needs and assure success. For immediate consideration send resumes to jacki.mcmahan@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 03230-9501601914

Functional Role: Help Desk/Tech Support I

Country: USA

State: SC

City: Columbia

Postal Code: 29044

Compensation: DOE

Requirements: Requirements The qualified candidate must have: ? Experience in an enterprise helpdesk and/or desktop support environment supporting remote users. ? Strong customer service and communication skills (face-to-face, phone, and email) ? Experience with basic computer hardware, including PC, servers, switches, firewalls, and routers ? Experience with desktop and server operating systems, including Windows XP, Windows 7, Windows 10 Server 2003, Server 2008, and Server 2012. ? Experience with help desk ticketing systems. ? Positive and outgoing attitude. For immediate consideration send resumes to jacki.mcmahan@rht.com