Robert Half International Desktop Support in Chicago, Illinois


My client is seeking a Desktop Support Analyst for a contract to hire position in downtown Chicago, IL. For immediate consideration, please email a copy of your resume to [email protected]

Job Duties and Requirements: * Provides technical support to the organization's on-site and off-site users of computer applications and hardware (e.g., PCs, servers, network). * Provides end-user software troubleshooting and support. * Coordinates and leads the installation, configuration, and upgrade of computer hardware and software. * Provides end-user software troubleshooting and support. * Ensures the integrity of all electronic data records by following company quality standards * Track equipment inventory and collaborate on potential purchases * Uses advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions. * Communicate regularly and effectively with ticket submitters * Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities * Provides guidance and supervision to lower level technicians


Qualifications: * Bachelor's degree in Computer Science or technical degree preferred * 2-4 years related experience * Ability to write reports, business correspondence, user instructions, and procedure manuals * Maintains current knowledge of relevant technologies as assigned. * Provide remote desktop support and answer phones * Some shift work or after-hours may be required

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

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Salary: DOE

Location: Chicago, IL

Date Posted: December 7, 2018

Employment Type: Consulting

Job Reference: 01300-9501656133

Staffing Area: Technology & IT