Robert Half International Customer Service Representative in Charlotte, North Carolina

Description

A telecommunications company is seeking a Customer Service Representative for a contract-to-hire opportunity with plenty of growth potential long-term. Hours for this position will be full-time from 8:30am - 5:30pm Monday through Friday.

Customer Service Representative Responsibilities:

  • Get paperwork and contracts from customers

  • Call the customer to schedule service first and second visits in addition to answering questions and providing additional information

  • Sent customer information to the client and enter orders into their system as needed, including gathering data like phone numbers, emails, etc.

  • Vet and migrate orders

  • Data entry

Requirements

Customer Service Representative Qualifications:

  • Strong verbal communication and customer service skills

  • Prior customer service experience, either in a call center or customer-facing environment

  • Excellent speaking skills; articulate

  • Strong data entry and typing skills

  • Ability to learn and work quickly in a fast-paced environment

  • Team-oriented personality and positive attitude

  • Desire to grow into a career

  • Dependability; attendance and punctuality

  • Proven computer skills

  • 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred

  • Solid understanding of customer service

  • Proven knowledge of documentation

  • Excellent problem-solving skills

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Salary: $11.40 to $13.20 per hour

Location: Charlotte, NC

Date Posted: December 5, 2018

Employment Type: Temporary-to-full-time

Job Reference: 03190-0010756394

Staffing Area: Office & Administrative