Robert Half Office Team Customer Service Representative in Bloomington, Minnesota
Growing Company Seeks Customer Service Representative! OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Manufacturing industry. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Bloomington, Minnesota region and is a long term temporary-to-fulltime employment opportunity. Your responsibilities in this role - Organize and route incoming telephone calls - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Manage the fielding and sending of important written business correspondence - Deliver outstanding, friendly customer service in a timely fashion
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 02300-0010348861
Functional Role: Customer Service
Postal Code: 55420
Compensation: $15.20 to $17.60 per hour
Requirements: - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Ability to navigate multiple computer systems and applications - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Highrise, and Insightly - Ability to recognize, evaluate, and resolve problems effectively - Sound written and verbal communication skills - Microsoft Word experience preferred - Microsoft Excel experience desired - Knowledge of Salesforce.com - Typing 45 - 60 words per minute experience - Customer service and office administrative skills - Positive attitude and an engaging businesslike approach - Experience performing extensive research to resolve complex customer inquiries If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Please call Joe Wemlinger at 952-831-6020 or email your resume to firstname.lastname@example.org!