Robert Half Technology Desktop Support Analyst in WILKES BARRE, Pennsylvania

We are hiring a Desktop Support Analyst Level 2 ! For immediate consideration for the Desktop Support Technician email Abigail.fox@rht.com! Description: Answer incoming service desk calls for customers Account management: Active Directory Network troubleshooting: VPN DNS WAN LAN Track issues in ticketing system Monitor connectivity failures Follow procedures and document in system all work performed Monitoring of system performance Software installation Troubleshooting PC issues for end users

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

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Req ID: 03710-0009355573

Functional Role: Desktop Support

Country: USA

State: PA

City: WILKES BARRE

Postal Code: 18706-1487

Compensation: $17.10 to $19.00 per hour

Requirements: Tech skills: 4+ years of experience in IT DHCP, DNS, VPN Familiar with ticketing systems Windows platform applications Active Directory Certifications: A+ (a plus) For immediate consideration for the Desktop Support Analyst email Abigail.fox@rht.com