Robert Half Technology Network Engineer in Richardson, Texas
This client is growing rapidly and has a product that works with Smart TV's they sell to Hotels. They need someone with good network troubleshooting. All tools are proprietary. Examples of problems include:
Can't connect or get on the network/internet
Setting up private LAN's for conferences at hotel
Switch goes down; Switch Troubleshooting; what's wrong with equipment
TV Signaling issues
Helping with basic IP sub-netting issues
Making sure the devices are setup on the VLAN correctly This is a 24/7 facility. Schedules must be flexible. The shifts currently available: 12:00am to 12:00pm To apply send updated resume to firstname.lastname@example.org
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
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© 2017 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04010-0009320700
Functional Role: Network Engineer
Postal Code: 75081
Compensation: $15.20 to $17.60 per hour
Technical helpdesk/call center experience preferred.
Excellent verbal and written communication skills. Patient, courteous and friendly phone demeanor.
Customer service oriented. Strong interpersonal skills. Ability to multi-task.
Knowledge and experience with basic computer networking concepts and fundamentals.
Provide attentive, patient, dedicated, and innovative tier 1 technical support to customers via phone, email and remote management software.
Raise issues of concern and/or problems to the attention of a Tier 2 Call Center Representative or Tier 1 Shift Lead.
Log and track calls and maintain history records and related problem knowledgebase documentation within help desk management systems.
Proactively notify and work with customers when monitored issues are detected.
Retrieve, review, verify, collect, record, or update customer contact information and data To apply send updated resume to email@example.com