Robert Half Office Team Medical Customer Service Representative in Reading, Pennsylvania

SUMMARY As a MEDICAL CUSTOMER SERVICE REPRESENTATIVE, you will be part of a fast paced environment in a back office setting. This medical customer service representative will be communicating with patients over the phone and assisting the team accomplish daily tasks to ensure operations run smoothly. This medical customer service representative will have the chance to work in a dynamic environment with a growing team. POSITION DETAILS Reviews incoming documents Gathers demographics, insurance and emergency information Ensures completion of paperwork Explains policies and prepares patient documents Answers phone calls and transfers to correct departments Conducts research for prior records and account folders Sensitive to confidential matters is required For immediate consideration, e-mail resume to:

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 03770-9500707469

Functional Role: Customer Service

Country: USA

State: PA

City: Reading

Postal Code: 19610

Compensation: DOE

Requirements: REQUIREMENTS 2+ years customer service, call center, medical administrative experience Enjoy working with patients over the phone and updating records in the system Great attention to detail You are familiar with Microsoft Office including Word, Excel BONUS! You have some familiarity with medical terminology