Robert Half Technology Help Desk Analyst I in PHILADELPHIA, Pennsylvania

My client is looking for a Help Desk Analyst in Philadelphia, Pa. If interested, email me directly at Requirements:

  • Provide first line support ensuring end to end ownership and resolution of incidents and requests.

  • Previous experience providing telephone based technical support and/or desk side technical support.

  • Strong customer service skills.

  • Previous experience with remote support tools (BOMGAR, GotoAssist, LogMeIn, Dameware, etc.).

  • Excellent written and verbal communication skills. If interested in the Help Desk Analyst Role, email me directly at

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

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Req ID: 03720-0010127273

Functional Role: Help Desk/Tech Support I

Country: USA

State: PA


Postal Code: 19129-1302

Compensation: DOE

Requirements: - Audio/Visual configuration and support - Microsoft Excel experience desired - Knowledge of Microsoft Word - Familiarity with basic TCP/IP networking concepts - Demonstrated knowledge of Windows 7 administration and bug fixing in an Active Directory environment - Background in installing and configuring Windows OS, networked and local printers, and business applications - IT support ticketing system experience desired If interested in the Help Desk Analyst Role, email me directly at