Robert Half Technology Desktop Help Desk Support in Lake Buena Vista, Florida
Our client, a large Business Process Outsourcing center is looking for Helpdesk Level 1, Helpdesk Level 2 and Helpdesk Team Leads to join their team. The Helpdesk team will be supporting a new client that they are onboarding in a call center environment. This position offers an opportunity for customer service oriented professionals to get their careers started in IT, the right candidates will qualify for Sr roles. A great opportunity for growth for those that consistently reach KPI standards. The ideal candidate will have 1+ years in a phone driven IT environment or have 2+ years in customer service and a focus on an IT career path. The day to day responsibilities of this position will be to answer incoming technical support calls for Windows 7/8/10 issues, internet connectivity and password resets. A formal education in IT or IT certifications are highly desired. To apply for this position please submit your resume to Nathan.Emmett@RHT.com
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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
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Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
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Req ID: 01030-9500607783
Functional Role: Account Executive/Staffing Manager
City: Lake Buena Vista
Postal Code: 32830
Requirements: A+, N+, MCP certification desired but not required. 1+ years in a phone driven IT environment or 2+ years in call center customer service. Strong customer service skills (patience, strong command of the English language) To apply for this position please submit your resume to Nathan.Emmett@RHT.com