Robert Half Accountemps HR Services Rep in Hoffman Estates, Illinois
As an HR Associate Service Rep, you will provide Level 1 technical and troubleshooting support via telephone, web chats, and electronic communications to our associates. You will be expected to use outstanding customer service skills to negotiate priorities and callback expectations with our associates. You will be responsible for using the companies support tools to address and resolve client issues in a timely manner. Successful candidates are comfortable working with computers, have excellent typing and phone communication skills, and have some background in customer service. Successful candidates will be able to analyze and troubleshoot technical and mechanical problems and explain resolutions to non-technical users. Most importantly, experience in candidates must be committed to excellent customer service. We will only contact the most experience in candidates.
2-3 Years Customer Service experience Excellent interpersonal, written, and oral communication skills Ability to learn and apply technical and industry-specific information into troubleshooting Ability to multi-task in a fast paced environment with attention to detail and strong organizational skills Ability to listen, think, and type at the same time Ability to work as a team member Must be a self-starter and have ability to efficiently prioritize workload within an assigned schedule Dexterity to operate a computer and telephone (up to 100% of the time) PC knowledge with the ability to efficiently maneuver in a Windows environment Familiarity with SAP Payroll and SuccessFactors is a plus
Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company once again was named first in our industry on Fortune® magazine's list of "World's Most Admired Companies" (March 1, 2017), and 9 out of 10 of our customers would recommend our service to a colleague.
Contact your local Accountemps office at 888.670.5403 or visit www.accountemps.com to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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