Robert Half Office Team Medical Customer Service in Eugene, Oregon

OfficeTeam has an on going need for a Customer Support Specialist to assist with answering high volume of inbound phone calls! (Temporary-4 months) The Customer Support Specialist will enter and review referral and prior authorization requests, which include researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. Customer Support Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated physical, mental, and dental care. Experience in the medical industry is highly desired! The Customer Support Specialist will have 1 year in health-related setting; experience with insurance plan benefits, regulations, care coordination and authorization functions experience preferred. Bi-lingual (in Spanish) preferred. Knowledge of medical/dental terminology and coding, excellent communication skills including interviewing, active listening, negotiation, persuasion, and conflict resolution. Associates degree or comparable post high school education or experience in relevant field required. Bachelor's degree preferred. If interested in this position, apply on line at or by calling Barak Kemeny at 541-345-9931 today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 03610-9500653625

Functional Role: Customer Service

Country: USA

State: OR

City: Eugene

Postal Code: 97401

Compensation: $12.00 to $14.00 per hour

Requirements: Basic Office Skills, Phones up to 10 Lines, Advanced Order Entry, Advanced E-Mail, Advanced Customer Service, Advanced CSR / Customer Service Experience, Advanced Copying, Intermediate MS Excel, Intermediate MS Word, Intermediate MS Outlook Advanced Scheduling Apt / Calendar Management, Advanced Records Maintenance, Advanced Internet, Advanced Files, Advanced FAX, Advanced E-Mail, Advanced Customer Service, Advanced Copying, Advanced Collating, Intermediate MS Excel, Intermediate MS Outlook, Intermediate MS Word.