Robert Half The Creative Group Social Media Coordinator in Durham, North Carolina

TCG has an immediate need for a social media specialist for our client, BASF. You will assist with driving customer experience through social media management. The social media specialist will create content for and constantly monitor the brand's Social Media channels to communicate and engage with target audience(s) as well as listen to conversations and analyze trends to help improve our social media strategy execution. The Specialist will use social engagement tools to plan, create, publish content and measure the success of the various tactics and initiatives, identifying best practices and recommending future actions in line with the Social Media strategic plan. This position will also ensure customer engagement and satisfaction through timely responses, redirecting and escalating any issue to the appropriate internal teams. You Will…

  • Refine social media strategy through competitive research, benchmarking, audience identification and evolving industry best practices, including the creation and use of thematic and editorial calendars

  • Generate and publish content (original text, images, video, etc.) that builds meaningful connections and encourages action and engagement

  • Monitor all social channels and respond/communicate as appropriate and in accordance with BASF corporate standards

  • Set up and optimize company pages within each platform to increase visibility and engagement

  • Create editorial calendars and syndication schedules

  • Continuously improve our content and presence through analyzing the appropriate social data/metrics and generating meaningful and actionable insights

  • Collaborate with other departments (communications, marketing, sales, etc.) to manage reputation, identify key players and coordinate actions

  • Create monthly social media performance and analytics reports and present to larger team Please email your resume and samples to summer.hennings@creativegroup.com for immediate consideration.

At TCG, we're committed to you from the moment you sign up. We won't make you work a certain number of hours or fill out piles of paperwork before we commit to you and your professional future. We believe it's important to spend time with you from the beginning in order to assess your skills, determine your strengths and figure out the type of work you want to do. Our trained staffing professionals understand that you have a real passion for your work and do their best to find opportunities that are the best fit for you. And we don't stop there. We're also available to help with your career questions, provide tips on improving your portfolio and acing interviews, and more. Plus, as one of our registered candidates, you'll have access to thousands of online training courses and books – and of course, everything is free and available when you need it.

Apply for this job now or contact our branch office at 1.888.846.1668 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 03220-9500698757

Functional Role: Social Media

Country: USA

State: NC

City: Durham

Postal Code: 27709

Compensation: $15.00 to $20.00 per hour

Requirements: What We Look For in You…

  • Local candidates only

  • BS/BA degree Communications, Marketing, Business, New Media, Public Relations or similar

  • Proven working experience in social media marketing or as a digital media specialist (prefer at least 3 years)

  • Experience with social media listening and scheduling tool such as Sysomos, Sprout Social, Hootsuite, etc.

  • Excellent writing, editing, presentation and communication skills

  • Knowledge of online marketing and good understanding of major marketing channels, including some knowledge of web design, web development, SEO/SEM

  • Positive attitude, detail and customer-oriented with good multitasking and organizational ability

  • Proficient with Microsoft Office Suite, Visio and web-based applications

  • **Please have a portfolio of work to share including sample editorial calendars and reports