Robert Half Office Team Customer Service Representative in Dalton, Georgia

Customer Service Representative -- Dalton, GA OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Dalton, Georgia region and is a long term temporary-to-fulltime employment opportunity. How you will make an impact - Provide accurate, friendly customer service in a timely fashion - Manage incoming telephone calls - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Field and send written business correspondence

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 03950-0010126386

Functional Role: Customer Service

Country: USA

State: GA

City: Dalton

Postal Code: 30720

Compensation: $11.40 to $13.20 per hour

Requirements: - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Strong computer skills including customer database systems - 2+ years experience of proven performance in a goal-driven customer-focused environment desired - Strong problem-solving skills - Customer service experience required - Sales experience - Excellent verbal, written, and social skills - Experience performing extensive research to resolve complex customer inquiries - Excellent customer service and office administrative skills - Ability to interact effectively with internal and external partners and clients/customers - Strong proficiency in Excel and other Microsoft Program skills - Positive attitude and an engaging businesslike approach If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! If you meet the above requirements, please email your resume as well as a brief paragraph explaining your experience AND why you feel you would be a good fit to: Chattanooga@OfficeTeam.com. All candidates required to undergo background check-- all candidates required to undergo drug screening--verification of previous employment**