Robert Half Office Team Sr. Customer Service Representative in Cypress, California

Robert Half is currently seeking candidates with call center or healthcare experience for a Sr. Customer Service Representative position with one of our Fortune 500 clients in Cypress, California. The Sr. Customer Service Representative will be responsible for answering inbound calls from members, family members, providers, physicians and facilities. The calls will focus on claims, benefits, referrals, prior authorizations, pre-certifications and assisting with locating in network physicians and facilities. The calls will also handle mental health benefits and may be of a more sensitive nature. The Sr. Customer Service Representatives will need the ability to empathize with delicate situations and multi-task. For immediate consideration, please send your resume to

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 04850-9500833814

Functional Role: Account Executive/Staffing Manager

Country: USA

State: CA

City: Cypress

Postal Code: 90630

Compensation: $14.50 to $14.74 per hour

Requirements: Candidates need to have call center or healthcare experience, strong communication skills and the ability to multi-task.