Robert Half Office Team Customer Service Representative in Cypress, California

My name is Curtis Drane. I'm am a Strategic Accounts Sourcing Assistant for the Robert Half Office based in Phoenix, AZ. (Mountain Time) I staff for Healthcare Positions , and Financial Opportunities Nationwide as part of our Strategic Accounts Team for our Fortune 500 Clients. I am currently looking for a Senior Customer Service Representative in Cypress, CA 90630 RESPONSIBILITIES:

  • Responsible for supporting members, providers and customers with expertise customer service

  • Responsible for providing outstanding phone support with a goal of resolving callers issues

  • Responsible for establishing and maintaining a productive relationship with all callers

  • Responsible for consulting callers on issues or trends during their call

  • Responsible for being open to work with other departments to make data entry decisions

  • Responsible for supporting members, providers and customers with expertise customer service

  • Responsible for establishing and maintaining a productive relationship with all callers

  • Responsible for meeting Attendance, Productivity and quality Goals

  • Flexibility to work extended periods in an office environment as required

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 04850-9500831832

Functional Role: Customer Service

Country: USA

State: CA

City: Cypress

Postal Code: 90630

Compensation: $12.00 to $15.00 per hour

Requirements: QUALIFICATION:

  • Must have 1 year minimum Customer Service Representative Experience in the medical field

  • Must have 1 year minimum experience in Office Environment

  • Must have good organizational skills and Medical Terminology preferred

  • Must have open availability for any shift working

  • Must be proficient in Microsoft Word, Outlook, and Excel

  • Must have high school diploma or equivalent

  • Must have ability to multi task and learn new computer system applications If there are any questions regarding the position, please include them with your resume so I can have that information when we converse over the phone. Please Note: For immediate consideration, please reply with a copy of your updated resume in Microsoft WORD format to Curtis.drane@Roberthalf.com Curtis D. Drane Sourcing Specialist, Strategic Accounts Phoenix Delivery Center (602) 333-0190 Ext: 27112 Fax: (602) 997-4075 Email: Curtis.Drane@roberthalf.com