Robert Half Office Team Customer Service Representative in CHAPEL HILL, North Carolina
Customer Service Representative Openings! OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Retail industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Chapel Hill, North Carolina region and is a short term temporary-to-fulltime employment opportunity. Major responsibilities - May support business development and client referral goals by actively cross-selling and referring customers - Give exceptional customer service in a timely fashion - Receive and place telephone calls - Retrieve and oversee the sending of written business communications
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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Req ID: 03260-0010126365
Functional Role: Customer Service
City: CHAPEL HILL
Postal Code: 27514
Compensation: $9.50 to $11.00 per hour
Requirements: - 2+ years experience of demonstrated performance in a goal-driven customer-focused environment preferred - Comfort and confidence when interacting with internal and external partners and clients/customers - Basic knowledge in computer software programs and office equipment - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Positive attitude and an engaging businesslike approach - Excellent written, verbal and social communication skills - Critical thinking, problem solving, ability to work independently - Strong proficiency in Excel and other Microsoft Program skills - Experience performing extensive research to resolve complex customer inquiries - Typing 45 - 60 words per minute experience - Call center experience - Data entry experience preferred - Expertise in customer service - Strong customer service and office administrative skills We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today