Robert Half Office Team Member Services Specialist in Bloomington, Minnesota

Are you looking to make a difference? A well-known health insurance agency located in Bloomington is seeking Member Services Representatives to join their growing team! This is an excellent way to get your foot in the door. Hours: 10:00-7:00 p.m. (1 hour lunch) or 10:30-7:00 p.m. (30 min lunch) Responsibilities include: - Taking inquiries from existing members, new members, and healthcare providers and assisting them with questions regarding their benefits, coverage, network, and claims - Answering a wide range of topics including services available, interpretation of health plan or dental plan benefits according to the member's contract and specific situation and provide information to providers - Working with multiple applications and computer screens to research and address these questions - Investigate and assist in the resolution of member concerns regarding any service provided, including payment of claims or access to medical care and/or dental care - Triaging incoming phone calls - Updating member information - Being the first person of contact as members call in - Face of the organization to their patients and members when they are calling to inquire about questions that directly impact them

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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Req ID: 02313-9500707458

Functional Role: Customer Service

Country: USA

State: MN

City: Bloomington

Postal Code: 55425

Compensation: $16.00 to $16.00 per hour

Requirements: Requirements: -Bachelor's or Associate's degree -Healthcare experience is a plus! -Excellent phone presence -Able to work in a fast-paced environment -Able to multi-task-using multiple computer systems and applications open on the desktop while retrieving information from one to complete fields in another If you meet these requirements, please send your resume to with "Member Service Specialist" in the subject line. Thank you!